At Vibe Home, we specialise in stylish kitchen electricals, matching sets, and home accessories from trusted UK brands. As a family-run business, we focus on quality, value, and fast delivery to help you create a kitchen you love.

Enjoy Free UK Delivery on all orders with Royal Mail Tracked 48 Service as standard.

How long does delivery take?

We aim to dispatch all orders the same day, with fast UK delivery available—many orders arrive the next working day.

Do you offer free delivery?

Yes, we offer free UK delivery on qualifying orders (see checkout for details).

Can I track my order?

Absolutely. Once your order is dispatched, you’ll receive tracking details so you can follow your delivery every step of the way.

Plus, get Free Next Working Day Delivery on all orders when you spend over the value of £30 which a Royal Mail Tracked 24 Service will be used, with a cut-off order point of 3pm.

If your item is more urgent for an extra cost at checkout please choose Royal Mail Special Delivery Guaranteed Next Day 1pm®. At checkout you will be able to see your estimated delivery date. View more in our Shipping Policy.

We have a 30-day return policy which means you have 30 days after receiving your item to request a return. View more in our Refund Policy.

What is your return policy?

We offer a 30-day return policy. If you’re not completely happy with your order, you can return it within 30 days for a refund or exchange.

How do I return an item?

Simply contact our support team with your order details, and we’ll guide you through the return process.

When will I receive my refund?

Refunds are processed once your return is received and inspected. We aim to process refunds as quickly as possible.

Contact us 7 days a week for any support and enquiries you need and we're get back to you promptly with average time of 3 hours response. You can email us directly at info@vibehome.co.uk or send us a online enquiry form here.

How can I contact you?

You can reach us via email at info@vibehome.co.uk, and our team will get back to you as soon as possible.

When is customer support available?

We aim to respond to all enquiries promptly, 7 days a week.

Do you offer discount codes?

We pride ourselves on competitive pricing all year round, so we don’t typically offer discount codes — our prices already reflect great value. But for first time orders when you signup you will get 5% off code.

What payment methods do you accept?

We accept all major payment methods including debit/credit cards and secure online payment options.